Privacy Policy

OntiCards ("we") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit onticards.com and use our products and services.

This policy applies to our official website, open-source community edition, and enterprise edition products. If you use an enterprise edition with private deployment, the relevant data processing is governed by the enterprise agreement you have signed with us.

We adhere to the principle of "data minimization": we only collect information necessary to provide and improve our services, never exceeding what is required.

1. Information you provide: When you send us a message through the website contact form, we collect your name, email, company name, and message content.

2. Automatically collected information: When you visit our website, we automatically infer your approximate geographic location via IP address to switch to your regional language version. We also collect technical information such as browser type, operating system, and pages visited for website performance optimization.

3. Local storage information: We use your browser's localStorage to remember your language preference, so it is automatically applied on your next visit without requiring reselection.

4. Information we do not collect: We do not actively collect sensitive personal information (such as ID numbers or bank accounts), nor do we engage in cross-site tracking while you browse our website.

We use the collected information for the following purposes:

(1) Responding to your inquiries and requests, providing customer support;

(2) Automatically selecting the interface language based on your geographic location to improve your browsing experience;

(3) Analyzing website traffic data to improve website performance and user experience;

(4) Preventing spam and abusive behavior to ensure website security;

(5) Complying with regulatory or judicial requests when required by law.

We do not sell or rent your information to any third party, nor do we use your information to send you advertisements.

Our website does not use tracking cookies. We only use browser localStorage technology to remember your language preference setting. This information is stored on your local device and is not sent to our servers.

You can clear local storage data at any time through your browser settings. This will not affect your ability to browse our website normally; you will just need to select your language again on your next visit.

Our website involves third-party services in the following scenarios:

(1) Contact form: We use the Web3Forms service to receive information you submit through the contact form. This service forwards form content to our email. When you submit, your form data is transmitted through Web3Forms' servers.

(2) Website hosting: Our website is deployed on cloud servers. The hosting provider may record access logs for operational purposes.

(3) Open-source code: Our community edition product is hosted on GitHub. Related code contributions and interactions are subject to GitHub's platform policies.

We only share information with third parties in the above necessary scenarios and select service providers that implement reasonable data protection measures. We do not authorize third parties to use your information for their independent marketing purposes.

We take the following reasonable measures to protect your information security:

(1) The entire site uses HTTPS encrypted transmission to prevent data interception during transit;

(2) The contact form deploys honeypot verification and math CAPTCHA to prevent automated spam submissions;

(3) Internal access follows the principle of least privilege; only authorized personnel can access user data within their scope of responsibility;

(4) We regularly review data processing procedures to ensure compliance with the latest security requirements.

Although we have taken reasonable security measures, no internet transmission is absolutely secure, and we cannot guarantee absolute information security.

Under applicable law, you have the following rights regarding your personal information:

(1) Right to know: Understand what personal information we have collected about you;

(2) Right to access and correct: Access and request correction of your personal information;

(3) Right to deletion: Request that we delete your personal information (except where retention is required by law);

(4) Right to withdraw consent: Withdraw your consent to information processing at any time;

(5) Right to complain: File a complaint with us or relevant regulatory authorities.

To exercise these rights, please email legal@onticards.com. We will respond within 15 business days.

Our website and services are intended for business and professional users, not for individuals under 16 years of age.

If we discover that we have inadvertently collected personal information from a minor, we will promptly delete such information.

We may update this Privacy Policy from time to time. After an update, we will publish the latest version on this page and update the "Last updated" date.

For significant changes, we will provide a prominent notice on the website. Continued use of our services constitutes acceptance of the updated Privacy Policy.

If you have any questions, suggestions, or requests regarding this Privacy Policy, please contact us at:

Email: legal@onticards.com

We commit to responding to your inquiries as soon as possible after receipt.